Prescriplink FAQ's
The program aims to help uninsured and underinsured individuals, including those with insurance but high deductibles they never meet, leading to paying full price for medicine. By building relationships, forming partnerships, and leveraging buying power over decades, we've pooled our resources to provide the lowest prices on medications across the nation.
To start, visit Prescriplink.com and click on the subscribe button to enroll. Follow the prompts to sign up and create your account in order to receive your membership card. If you need assistance, feel free to give us a call, and we'll guide you through the sign-up process.
No, all generic medications listed on our formulary are provided at no cost to you.
You can start using it immediately for Mail Order, and for retail, there's a wait time of 24 hours after signing up.
Signing up is quick and easy; it only takes a few moments to provide the required information. If you need assistance, feel free to give us a call, and we'll help you through the sign-up process.
No, only your generic medications listed on the formulary are free with your monthly subscription.
Our pharmacists can assist in finding an equivalent generic drug that fulfills your medical requirement. Generic drugs are provide free, saving you money. Alternatively, you can obtain brand name medications from your retail pharmacy at a contracted cost.
We provide over-the-counter medications through mail order at a discounted rate of 50% or more off retail prices.
Standard shipping is complimentary. For expedited shipping, the rates are as follows: Next Day is $44.95, 2 Day is $15.00. Shipping for over-the-counter medications only is $5.99.
You can add as many family members as you have, but they must all reside at the same address.
All family members must reside at the same address. However, shipping addresses can be adjusted based on individual circumstances.
Yes, you can make changes to your subscription on your monthly billing date.
Yes.
Our pharmacist will reach out to your local pharmacy or physician and manage the transfer of your prescription to our service.
You will receive the quantity specified by your doctor on the prescription. However, there is a maximum limit allowed by the program. Additional charges may apply if this maximum quantity limit is exceeded.
Yes, we support both 30-day and 90-day prescriptions. Opting for a 90-day supply is typically the most cost-effective option for our members.
No, there is no limit.
Upon enrollment, you'll have access to a digital membership card through the online portal, which you can download or print.
Your membership card will be available immediately upon enrollment.
You can visit Prescriplink.com and click on the "Drug Search" tab in the header bar at the top of the webpage, or you can contact our customer service for assistance.
No, our pharmacists will contact your doctor to request a new prescription or refill on your behalf.
By phone 833-277-6337, e-scribe (npi#1356814529/ncpdp #36866675) or fax 855-636-5473.
Yes, simply present your membership card at your local pharmacy. Your prescription will be priced at the contracted rate.
You'll receive a complimentary meter along with low-cost testing strips and lancets.
Yes, a monthly subscription fee is applicable to maintain active membership in the program.
To update your account details, please contact customer service.
Yes.
The shipping time depends on your chosen preference. Standard shipping typically takes 5-7 days.
Yes, we provide expedited shipping services: Next Day for $44.95, and 2-Day for $15.00.
Our standard shipping typically takes 7-10 days. Expedited shipping options are available for faster delivery.
Yes, we can ship to a P.O. Box.
Yes, tracking information is provided by your delivery courier.
If your medication is not on the formulary, please contact customer service to inquire about the possibility of special ordering the medication. Additionally, our pharmacists can assist in identifying an equivalent drug to fulfill your medication requirements.
If your medication is damaged upon arrival, please contact customer service, and we will guide you through the next steps to ensure you receive your medication.
Of course! Please feel free to reach out to our customer service team for assistance.
Yes, your prescription can be mailed to PrescripLink - America’s Pharmacy Source, Customer Service, 947 W. Waterloo Akron, OH 44314.
Currently, we do not offer automatic refills. However, we can arrange SMS text reminders to alert you when your next refill is due.
The program aims to help uninsured and underinsured individuals, including those with insurance but high deductibles they never meet, leading to paying full price for medicine. By building relationships, forming partnerships, and leveraging buying power over decades, we've pooled our resources to provide the lowest prices on medications across the nation.
To start, visit Prescriplink.com and click on the subscribe button to enroll. Follow the prompts to sign up and create your account in order to receive your membership card. If you need assistance, feel free to give us a call, and we'll guide you through the sign-up process.
No, all generic medications listed on our formulary are provided at no cost to you.
You can start using it immediately for Mail Order, and for retail, there's a wait time of 24 hours after signing up.
Signing up is quick and easy; it only takes a few moments to provide the required information. If you need assistance, feel free to give us a call, and we'll help you through the sign-up process.
No, only your generic medications listed on the formulary are free with your monthly subscription.
Our pharmacists can assist in finding an equivalent generic drug that fulfills your medical requirement. Generic drugs are provide free, saving you money. Alternatively, you can obtain brand name medications from your retail pharmacy at a contracted cost.
We provide over-the-counter medications through mail order at a discounted rate of 50% or more off retail prices.
Standard shipping is complimentary. For expedited shipping, the rates are as follows: Next Day is $44.95, 2 Day is $15.00. Shipping for over-the-counter medications only is $5.99.
You can add as many family members as you have, but they must all reside at the same address.
All family members must reside at the same address. However, shipping addresses can be adjusted based on individual circumstances.
Yes, you can make changes to your subscription on your monthly billing date.
Yes.
Our pharmacist will reach out to your local pharmacy or physician and manage the transfer of your prescription to our service.
You will receive the quantity specified by your doctor on the prescription. However, there is a maximum limit allowed by the program. Additional charges may apply if this maximum quantity limit is exceeded.
Yes, we support both 30-day and 90-day prescriptions. Opting for a 90-day supply is typically the most cost-effective option for our members.
No, there is no limit.
Upon enrollment, you'll have access to a digital membership card through the online portal, which you can download or print.
Your membership card will be available immediately upon enrollment.
You can visit Prescriplink.com and click on the "Drug Search" tab in the header bar at the top of the webpage, or you can contact our customer service for assistance.
No, our pharmacists will contact your doctor to request a new prescription or refill on your behalf.
By phone 833-277-6337, e-scribe (npi#1356814529/ncpdp #36866675) or fax 855-636-5473.
Yes, simply present your membership card at your local pharmacy. Your prescription will be priced at the contracted rate.
You'll receive a complimentary meter along with low-cost testing strips and lancets.
Yes, a monthly subscription fee is applicable to maintain active membership in the program.
To update your account details, please contact customer service.
Yes.
The shipping time depends on your chosen preference. Standard shipping typically takes 5-7 days.
Yes, we provide expedited shipping services: Next Day for $44.95, and 2-Day for $15.00.
Our standard shipping typically takes 7-10 days. Expedited shipping options are available for faster delivery.
Yes, we can ship to a P.O. Box.
Yes, tracking information is provided by your delivery courier.
If your medication is not on the formulary, please contact customer service to inquire about the possibility of special ordering the medication. Additionally, our pharmacists can assist in identifying an equivalent drug to fulfill your medication requirements.
If your medication is damaged upon arrival, please contact customer service, and we will guide you through the next steps to ensure you receive your medication.
Of course! Please feel free to reach out to our customer service team for assistance.
Yes, your prescription can be mailed to PrescripLink - America’s Pharmacy Source, Customer Service, 947 W. Waterloo Akron, OH 44314.
Currently, we do not offer automatic refills. However, we can arrange SMS text reminders to alert you when your next refill is due.
Have Questions?
Our Customer Service Team is here to help any way they can from looking up medications to educating new customers. Call: 1-800-929-1865
Sales: 1-800-929-1865
Prescription Services: 1-800-947-9125
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